This course, aligned with the latest UK healthcare guidelines, offers practical tools and strategies for effective conflict resolution, emphasising communication, empathy, and problem-solving skills.
Upon successful completion of this course, participants will be able to:
You'll learn to effectively manage and resolve conflicts in healthcare settings, using communication, problem-solving, and emotional management strategies.
This course is designed to comply with the latest UK healthcare guidelines and protocols, ensuring relevance and applicability.
This online course is delivered through a Learning Management System, featuring interactive content, expert support, and practical resources for ongoing learning.
Healthcare professionals at all levels, including nurses, doctors, and administrative staff, will benefit from this course. It contributes to your professional development by improving your ability to navigate workplace conflicts, enhancing teamwork, and fostering a healthier work environment.
