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Updated: 28 Mar 2025
Health and Social Care
Mandatory Training
Updated: 28 Mar 2025
Updated: 28 Mar 2025
3458 People Recommended
Duration Minimum 30 mins
100% Online Course
365 Days Access
Instant Access and Certification
Full Voiceover
The Duty of Candour Training for Healthcare Professionals provides essential knowledge and skills to promote open, honest, and transparent communication in clinical practice. Designed in alignment with the Health and Social Care Act 2008 and CQC Regulation 20, this course empowers healthcare professionals to maintain patient trust, prioritise safety, and foster a culture of accountability.
Participants will gain a thorough understanding of the legal, ethical, and practical aspects of the Duty of Candour, focusing on managing notifiable safety incidents, delivering apologies effectively, and ensuring compliance with UK regulatory frameworks. The course also explores strategies for overcoming barriers such as organisational resistance, emotional challenges, and fear of litigation.
By the end of this training, participants will be well-equipped to implement the Duty of Candour effectively, improving patient outcomes, enhancing transparency, and strengthening professional relationships with patients and families.
£25
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Learning Outcomes.
By the end of this course,participants will be able:
To address barriers to implementation and foster a culture of openness and transparency in healthcare settings.
To ensure accurate documentation and regulatory compliance in all disclosures.
To manage complex scenarios involving harm or unintended outcomes while maintaining professionalism.
To develop communication strategies for delivering clear explanations and sincere apologies.
To identify notifiable safety incidents requiring disclosure and apply Duty of Candour principles effectively.
To understand the legal, ethical, and professional foundations of the Duty of Candour in the UK.
Course
Contents.
01
Introduction to Duty of Candour
Historical context, definitions, and ethical foundations.
03
Key Principles of Duty of Candour
Openness, timeliness, and patient-centred communication.
05
Notifiable Safety Incidents
Identifying incidents, reporting processes, and legal documentation requirements.
08
Challenges and Barriers
Strategies to overcome cultural resistance, emotional impacts, and fear of litigation.
06
Professional and Organisational Responsibilities
Differentiating between individual and organisational duties and their application.
09
Professional Standards and Guidance
Expectations from NMC, GMC, HCPC, and other regulatory bodies.
02
Legal and Regulatory Frameworks
Overview of the Health and Social Care Act 2008 and CQC Regulation 20.
04
Effective Communication Skills
Techniques for delivering bad news, offering apologies, and engaging with patients and families.
07
The Role of Apologies
Practical guidance for delivering meaningful and effective apologies.
10
Fostering a Culture of Candour
Continuous improvement, team development, and embedding transparency in organisational practices.
The Duty of Candour Training for Healthcare Professionals equips participants with the tools to implement transparency and openness in their practice. By addressing legal requirements, effective communication, and organisational culture, this course empowers healthcare professionals to deliver honest care, foster trust, and improve patient outcomes, ensuring adherence to UK regulatory and ethical standards.
Summary