


28 Mar 2025

Recommended

Minimum 30 mins

Course

Access

Certification

Voiceover

Medication errors are a critical issue in healthcare, with far-reaching consequences for patient safety, healthcare outcomes, and trust in the system. The Managing and Learning From Medication Errors course equips healthcare professionals with the essential knowledge and skills to identify, prevent, and manage medication errors while fostering a culture of continuous learning and improvement.
This course aligns with UK regulatory standards, including NICE guidelines, CQC recommendations, and the Duty of Candour, offering a thorough understanding of medication errors, their root causes, and strategies for prevention. Participants will learn about evidence-based practices, root cause analysis (RCA), and approaches to patient-centred error disclosure. The course also addresses legal and ethical obligations, highlighting the importance of accountability and transparency in healthcare.
By completing this training, participants will be empowered to implement safety protocols, engage patients in medication safety, and collaborate with interdisciplinary teams to reduce errors, enhance outcomes, and build a safer healthcare environment.


Learning Outcomes.
By the end of this course,participants will be able:
To identify common causes and types of medication errors and evaluate their impact on patient safety and healthcare outcomes.
To apply evidence-based strategies and safety protocols to prevent medication errors in various healthcare settings.
To conduct root cause analysis (RCA) to investigate medication errors and implement system-wide corrective actions.
To understand and fulfil legal and ethical responsibilities, including error reporting, disclosure, and adherence to the Duty of Candour.
To communicate effectively with patients and families about medication safety, fostering trust and understanding.
To collaborate with healthcare teams and risk management professionals to develop and sustain preventive strategies.
Course
Contents.
01
Definitions, prevalence, and significance in healthcare.
03
Strategies, safety protocols, and the role of technology.
05
Building a culture of accountability, safety, and continuous improvement.
08
Effective communication and education for medication safety.

06
Investigating underlying issues and implementing systemic solutions.
09
Enhancing teamwork among healthcare, legal, and risk management professionals.
02
Exploring prescribing, dispensing, and administration errors.
04
Immediate actions, patient support, and incident management.
07
Understanding reporting requirements, disclosure obligations, and the Duty of Candour.
10
Quality assurance and ongoing training for healthcare staff.
This course equips healthcare professionals with the expertise to identify, prevent, and manage medication errors effectively. By integrating evidence-based strategies, collaborative approaches, and patient-centred practices, participants will contribute to safer medication management, improved patient outcomes, and compliance with UK healthcare standards.
