


28 Mar 2025

Recommended

Minimum 30 mins

Course

Access

Certification

Voiceover

The Person-Centred Care in Health and Social Care course provides healthcare professionals with the knowledge and skills required to deliver respectful, compassionate, and individualised care. Aligned with the latest UK guidelines, this training emphasises the importance of prioritising patient preferences, values, and needs in every aspect of care delivery.
Through a combination of theoretical insights and best practices, participants will explore the fundamental principles of person-centred care, effective communication strategies, collaborative care planning, and fostering a dignified care environment. The course also addresses legal and ethical considerations, care for special populations, and strategies for continuous quality improvement.
This training equips participants to enhance patient outcomes, trust, and satisfaction across diverse healthcare settings, while promoting a culture of dignity and respect within the health and social care sector.


Learning Outcomes.
By the end of this course,participants will be able:
To evaluate and enhance care delivery using patient feedback, outcome measures, and quality improvement strategies.
To foster a collaborative care environment, engaging patients, families, and interdisciplinary teams.
To implement legal and ethical considerations, including consent, capacity, and confidentiality, in care practices.
To assess and respond to individual patient needs, preferences, and values with empathy and respect.
To apply effective communication strategies, shared decision-making, and personalised care planning.
To understand the core principles and values underpinning person-centred care.
Course
Contents.
01
Overview of core principles, benefits, and the evolution of person-centred practices.
03
Involving patients and families in shared decision-making to personalise care delivery.
05
Strategies for creating supportive environments and leveraging technology for personalised care.
08
Encouraging reflective practice, managing burnout, and engaging in continuous education to sustain high-quality care.

06
Measuring patient satisfaction, handling feedback constructively, and ensuring safe care delivery.
02
Developing communication skills, empathy, and cultural competence to enhance patient relationships.
04
Exploring issues of consent, capacity, confidentiality, and professional accountability in healthcare.
07
Addressing the unique needs of patients with chronic conditions, those receiving end-of-life care, and individuals with mental health challenges.
The Person-Centred Care in Health and Social Care course empowers healthcare professionals to deliver personalised, empathetic care that respects patient preferences and promotes dignity. Through communication, collaboration, and continuous improvement, participants will enhance patient outcomes and satisfaction while fostering a culture of respect and compassion in compliance with UK standards.
